- Role :Application Support Engineer
- Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
- Must Have Skills :SAP for Utilities CRM
- Good To Have Skills :SAP ABAP CRM
- Job Requirements :
- Key Responsibilities : a Design, build and configure applications to meet business process and application requirements related to CRM module b Resolving the tickets based on the agreed TAT in contract ,c Resolving user issue and support them on daily operational tasks d Perform functional configuration for business requirement e Perform the enhancement and changes f Propose the solution as part of global template and Recommend the architectural or business changes
- Technical Experience : a Should have knowledge of CRM integration with other modules like FICA, SD, BI etc b Understanding of basic technical concepts of ABAP c Aware of front end possesses Good command over flows of ISU
- Professional Attributes : communication leadership skills, team handling skills, analytical skills, presentation skills, ability to work under pressure
- Educational Qualification : Bachelors degree
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