Job Description

About Accenture: Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :AIEP for Chemicals
  • Good To Have Skills :Manufacturing Execution Systems (MES)
  • Job Requirements :

    • Key Responsibilities : 1-Experience working with direct clients and building solutions based on requirements 2-Conducting in-depth analysis to identify problems find trends 3-Make sound recommendations Decision Maker6-Knowledge of ITIL process Incident ,Problem Change management 7-G 4-Need to closely coordinate with Site Users, Product Vendors and Onshore Consultants 5-Management experience 6-Life Science Domain expert

    • Technical Experience : 1- In depth understanding and working experience in Manufacturing Execution System Rockwell , wonder ware , Werum etc and its architecture 2-Handling implementation experience in MES deployments

    • Professional Attributes : 1- Experienced in primary skill or secondary skill 2-Strong conceptual thinking skills and creativity 3-Strong analytical, attention to detail, organizational 4-Effective Communication skill to co-ordinate with other third party teams/ Coordination with the vendor to resolve critical issues

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Qualifications

15 years of full time education

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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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