Database System Architecture SW/Application Tech Support Practitioner
Bengaluru
JOB NO. 195551
Job Description
About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com
- Project Role : SW/Application Tech Support Practitioner
- Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
- Management Level : 10
- Work Experience : 4-6 years
- Work Location : Bengaluru
- Must Have Skills :Database System Architecture
- Good To Have Skills :Backup and Restore
- Job Requirements :
- Key Responsibilities : Manage physical and logical SAN storage, fabric, NAS infrastructure configurations to ensure optimum performance, utilization and availability. Proactively monitor and support storage infrastructure to maintain storage service availability. Upgrade and maintain storage firmware and management software to appropriate version levels. Generate regular storage utilization and capacity reports. Perform daily storage health-checks to ensure optimum operation of storage environment Respond to and resolve storage related incidents and provisioning requests. Create regular storage utilization and capacity reports. Escalate storage incidents to Storage Team Lead as appropriate. Continuously enhance storage management processes to improve storage service levels
- Technical Experience : Minimum 4 years of Storage administration experience, Some experience must have been gained in a production environment
- Professional Attributes : Deep technical administration experience with SAN storage, NAS, and SAN fabric technologies in a large scale corporate environment Experience with EMC storage systems including: CLARiiON, and Symmetrix storage arrays, Celerra NAS devices, Centera, Enterprise Disk Library Experience with Brocade an
- Educational Qualification : Take part in 24x7 on-call rotation Work in shifts and out of hours evenings, nights, weekends, pu
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Qualifications
15 years of full time education
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