Job Description

About Accenture: Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :Storage Technologies
  • Good To Have Skills :Storage Management
  • Job Requirements :

    • Key Responsibilities : Performs daily administration activities for the Isilon clusters and Isilon SD Edge - Provisions Isilon storage SMB/NFS/FTP based on standard procedures detailed in the Operational Run Book, and meets Customer agreed-upon standards - Configuration and Managing Isilon Smart Pools , cloud pools and file pool polices - Experience on handing Access zones and implement best practices - Experience on Isilon networking

    • Technical Experience : User Management and Authentication providers management - Configuring and Managing Snapshot/Quotas and deduplication - Experience on ESRS, InsightIQ and CloudIQ configuration - Experience on the Antivirus solution and Policys - Configuring DR replication - Experience on Superna Eyeglass DR edition for Isilon - Protocol Auditing and events management on Isilon

    • Professional Attributes : Experience on storage expansion, Firmware and disk upgrades - Performs configuration, layout, and performance tuning of Isilon infrastructure - Provides analysis of the Isilon environment and best practice knowledge transfer - Recommends changes to procedures that result in operational optimization

    • Educational Qualification : Graduate Degree in Bachelor of Engineering

    • Additional Information : Ability to prioritize projects and/or deliverables - Ability to analyze information and draw accurat

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Qualifications

15 years of full time education

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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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