Role :SW/Application Tech Support Practitioner
Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must Have Skills :Chem & Nat Resources Strategy
Good To Have Skills :No Technology Specialty
Job Requirements : Primary Duties and Responsibilities Design/Architecture of the product/solution Design RPA process solutions in accordance with standard Accenture design principles and conventions Making sure the product/solution architecture is scalable and extensible Ensuring Client requirements get translated into Functional specifications and eventually into a detailed level design Configure new RPA processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand using Robotics technologies such as UiPath, Automation Anywhere, Blue Prism etc Drive the adoption of best practices around design, quality, performance in the team Understand and support to software architecture design and support development team in developing solutions Solve issues that arise in day to day running of Accenture RPA processes and provide timely responses and solutions as required
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