- Job description
Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.
Role :SW/Application Tech Support Practitioner
Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must Have Skills :Chem & Nat Resources Strategy
Good To Have Skills :No Technology Specialty
Job Requirements : Primary Duties and Responsibilities
Design/Architecture of the product/solution
Design RPA process solutions in accordance with standard Accenture design principles and conventions
Making sure the product/solution architecture is scalable and extensible
Ensuring Client requirements get translated into Functional specifications and eventually into a detailed level design
Configure new RPA processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand using Robotics technologies such as UiPath, Automation Anywhere, Blue Prism etc
Drive the adoption of best practices around design, quality, performance in the team
Understand and support to software architecture design and support development team in developing solutions
Solve issues that arise in day to day running of Accenture RPA processes and provide timely responses and solutions as required