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Customer Service

Job Location: Bengaluru

Job Number: 154249

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- Job description

Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.

Role : SW/Application Tech Support Practitioner Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : Customer Service Good to Have Skills : Engineering Technical Support Job Requirements : Minimum Skill Requirement:           Good written and verbal communication skills          Very good Windows, IOS Operating systems, MS Products hands-on troubleshooting knowledge           High energetic person, ready to work in a dynamic environment demonstrate good ownership on assigned role / task          Should multitask effectively, exercise patience and professionalism during stressful situations           Display positive attitude, take challenges ensure responsibilities are completed as per timelines          Should have experience on Mobile devices Windows Surface Pro / iPhone / iPad/ iMac Android phones          Good Troubleshooting knowledge on Hardware and Software problems          Essential qualifications for a successful candidate include: the ability to multi task, quickly adapt to new situations, a strong commitment to a team environment, the capacity to work unsupervised and an ability to communicate effectively and efficiently with co-workers as well as managem
15 years of full time education

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

For Persons with disability: If you require any support for your disability related queries or any disability related assistance for you to be considered for opportunities with Accenture, please send us an email to careersandabilities@accenture.com.
Please note: This mailbox is dedicated to support only Persons with Disability. If you do not require any such support, you would need to directly apply to open positions posted on our careers page.

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