Skill required: Risk & compliance - Know Your Customer (KYC) Operations
Designation: Associate Manager
Job Location: Chennai
Qualifications: Any Graduation
Years of Experience: 10-14 years
About Accenture Operations
In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com
What would you do?
You will be aligned to our Financial Services, Banking, Insurance, and Capital Market vertical which is focused on helping clients with their operations & investment portfolios.
You will be working as a part of the Risk & compliance team which is responsible for helping clients and organizations identify risks and create mitigation plans.
The Know Your Customer (KYC) Operations team is focused on processing high, medium, and low-risk cases of corporate or retail customers of a bank or financial institution in order to fulfil geo-specific regulatory KYC requirements. The team is responsible for reviewing documentation for new customer accounts, reviewing new product proposals and analyzing risk and compliance issues relating to these products. The role may require for you to perform verification of client data ensuring compliance with international regulations and internal policies and perform due diligence checks on clients such as Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD).
What are we looking for?
We are looking for individuals who have the following skillset:
- Ability to perform under pressure
- Problem-solving skills
- Ability to handle disputes
- Ability to manage multiple stakeholders
- Thought leadership
Roles and Responsibilities
- In this role, you need to analyze and solve moderately complex problems
- You will typically be creating new solutions, leveraging and, where needed, adapting existing methods and procedures
- The role requires a clear understanding of the strategic direction set by senior management as it relates to team goals
- You will need to hold monthly meaningful conversations with team members to discuss performance, coaching and feedback, training needs, and career discussions
- You will need to monitor & drive team performance, including throughput and quality as per defined metrics
- Your primary upward interaction is with a direct supervisor or team leads
- You will generally interact with peers and/or management levels with clients or internal stakeholders
- You will be provided with minimal guidance when determining methods and procedures on new assignments
- Decisions that you make often impact the team in which they reside and occasionally impact other teams
- You would be managing medium-small sized teams and/or work efforts at a client or within Accenture.
Please note this role may require you to work in rotational shifts.
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