Job Location: Chennai
Job Number: 13986 13986_india_2
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions —underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 482,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com
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You will be aligned with our Banking Processes vertical and help us resolve customer queries and provide correct and relevant information.
You will be working as a part of Lending Operations team which prepares retail credit proposals, conduct pre-analysis, de dupe checks, data entry, customer point verifications (CPV) and review income documents in line with the client credit policy, procedures and turnaround times.
You will be responsible for Underwriting where in you will be maintaining the agreed daily minimum output as per the production plan, completing applications and processing activities as per the agreed TAT and standards. You will be required to achieve the agreed error and rework rates whilst maintaining quality to deliver the required results as per the agreed standards. You will use the Active Operation Management (AOM) tools, update internal trackers for inconvenience and errors reporting in line with the agreed standards. The skills that are required are knowledge of underwriting, content management, creation of manuals, communication and illustration skills.
In this role you are required to solve routine problems, largely through pre cedent and referral to general guidelines. Expected interaction is within own team and direct supervisor. Detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments would be provided. Decisions impact own work. Individual contributor as a part of a team, with a predetermined, focused scope of work.
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