Skill required: Foreign Language - Spanish
Designation: Team Lead/Consultant
Job Location: Noida
Qualifications: Any Graduation
Years of Experience: 7-11 years
About Accenture Operations
In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com
What would you do?
You will be aligned with our Business Process Delivery and help us supervise the day-to-day operational and administrative activities, ensuring all processes are followed/executed and deadlines are met.
You will be a part of Foreign Language team which will help translate documents to clients across industries such as telecom, media, entertainment, banking and insurance. You should be proficient in the foreign language and use translation tools to meet the clients’ needs. You should also have at least a B1/B2 certification from a recognized institution.
The Spanish language team aids in translating process documents, reports and presentations from Spanish to English and vice versa, as required. The team is responsible for processing subcontractor documents, balanced scorecard and predefined reports. The team is also responsible for claiming missing documents from contractors/providers and coordinating with support centers for subcontractor documentation indexing.
What are we looking for?
We are looking for individuals who have the following skillset:
- Order to Cash Processing
- Problem-solving skills
- Detail orientation
- Agility for quick learning
- Ability to handle disputes
- Written and verbal communication
Roles and Responsibilities
- In this role, you need to analyze and solve moderately complex problems
- You are required to create new solutions, leveraging and, where needed, adapting existing methods and procedures
- You are required to understand the strategic direction set by senior management, clearly communicate team goals, deliverables, and keep the team updated on change
- Your primary upward interactions are with your direct supervisor
- You may interact with peers and/or management levels at a client and/or within Accenture
- You will be provided with guidance when determining methods and procedures on new assignments
- The decisions that are made by you will often impact your team
- You would be an individual contributor and/or oversee a small work effort and/or team.
Please note this role may require you to work in rotational shifts.
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