Job Description

As a T1 Operator in Customer Operations Support your main responsibility is to provide end to end operational support in all aspects of digital content distribution. You will be working with cross functional teams to collaborate on launch projects with high visibility and maintain day to day operations. A T1Operator will be expected to help educate our partners on industry standards and provide efficient solutions to ops blockers. It is important to be both flexible and versatile in this role as responsibilities will shift and additional tasks will be required of a T1 Operator throughout the continued development of the team.

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Qualifications

A bachelor s degree or 1 years of customer service partner management experience. Proven written and oral communication skills. Knowledge of Google Docs and Microsoft Office Suite. Ability to work on a tight daily deadlines across multiple workflows. Beginner to Intermediate knowledge of Excel. Experience at a post production house or consumer facing digital video service would be a benefit. Previous content review experience

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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