Evaluate, label and identify patterns in suspicious activity
Review non objectionable content, create tasks, follow up on open tickets
Review account details for indicators provided by client analysis and determine whether the items meet criteria provided by client Policy.
Provide feedback on trends identified in review.
General data entry related tasks.
Provide suggestions to improve the process and workflows
Addresses most non routine issues
Ensures all work is performed in accordance with SLAs and metrics
Responsible for activities assigned by the Operations Manager
Due to the nature of this role, the post holder might regularly be exposed to and have to deal with stroboscopic effect images
In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. Due to the nature of this role, the post holder might regularly be exposed to and have to deal with stroboscopic effect images.
Must be comfortable reviewing sensitive content including graphic pornography, violence, drug use, child abuse, etc.
Majority of your time will be spent on general content music, sports, beauty, fashion, kids, etc. but you will come across some sensitive content on a weekly basis.
Minimum 1 2 years customer service experience in a professional work environment
Fluent in Turkish. Language test will be carried out
Previous legal experience studies
Previous content review experience
Good knowledge of internet and associated technologies
Professional Skill Requirements
Results detail oriented
Strong written and verbal communication skills
Can critically assess content strictly against client policies
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com.
Please also note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.
Please advise if you have any particular requirements, so we can look into arranging reasonable adjustments to the recruitment process. You can contact us at accessIErecruitment@accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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Our more than 600,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.