The role will be responsible for processing and investigating terms of service, fraudulent and Spam-related violations. The position is expected to complete content reviews in a timely and precise manner. Service more than 680 million members worldwide, you will support our client in keeping a professional and safe platform. The ideal team members are proactive, motivated, organised and possess a global perspective in a fast-paced, team-orientated environment.
- Research and resolve all issues related to spam, account takeover and terms of service violations
- Interpret and enforce clients content policies
- Remain up to date on key work flow changes, operations guidelines and policy updates
- Effectively identify problems and issues by performing relevant research using the appropriate tools
- Communicate effectively and concisely with internal partners
- Provide feedback to management regarding necessary changes and updates; including but not limited to policies, technical issues
- Maintain and promote a positive attitude while meeting productivity and quality goals
- Must be comfortable reviewing sensitive content including graphic pornography, violence, drug use, child abuse, etc.
- Majority of your time will be spent on general content music, sports, beauty, fashion, kids, etc. but you will come across some sensitive content on a weekly basis.
Due to the nature of this role, the post holder might regularly be exposed to and have to deal with stroboscopic effect images
- 0-2yrs experience with content policy or anti-abuse operations or other related areas
- Passion for keeping our users safe while protecting free speech
- Knowledge of social media and the technologies that support it
- Familiarity with internet policy and content moderation environments
- Strong written and spoken communication skills
- Ability to work flexibly and to exercise good judgment in a high-pressure environment
- Well-developed sense of urgency and follow-through
- Demonstrated capacity for critical thinking and analysis. Strong attention to detail
- Superior time management skills and ability to meet deadlines with minimum supervision
- Self-starter with the ability to work independently and on multiple initiatives at the same time
- Excellent interpersonal, written and spoken communication skills
- Proven ability to self-manage career performance and professional growth
- Competency in excel, SQL and other technical skills are a plus
- Experience using MS Office
- Fluency in Ukrainian and English
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Please advise if you have any particular requirements, so we can look into arranging reasonable adjustments to the recruitment process. You can contact us at accessIErecruitment@accenture.com.
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com.
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Our more than 600,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.