Job Description

Assume accountability for delivery of one or more projects and programs at a client. Mobilize the delivery team, identify the appropriate people resources and assign these individuals to projects.

  • Accountable for developing and managing key internal external client relationships across sphere of influence, including situations in which no relationship previously existed.
  • Accountable for client satisfaction in area of responsibility, against service level agreement, and ensures achievement of key performance indicators project milestones.
  • Makes independent decisions, which have major day to day impact in area of responsibility, and may influence direction of other areas.
  • Elevate and escalate risks arising from his/her shift
  • Develop and mentor team leads reporting under him/her
  • Coordinating and managing assigned capability roles or special projects
  • Safe guard engagement and employee well being in their respective shifts
Show more


Qualifications

Basic Skills / Experience

  • At least 3 years supervisory experience
  • Management reporting experience
  • Experience managing productivity driven operation
  • Strong leadership skills Strong analytical skills
  • Strong communication skills with all levels of employees and management
  • Ability to perform special projects as needed in addition to daily responsibilities
  • Strong organizational skills
  • Flexibility to work straight night shift and overtime or swing shift.
  • General knowledge of human resources policies and procedures
  • Ability to organize staff and supervise workload for maximum efficiency

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

image

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

LEARN MORE

image

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.


LEARN MORE

View All

Learn more about Accenture

Our more than 600,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

View All

Stay connected

Join our Team

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep up to date

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Stay Connected

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

View All