Job Description

Assume accountability for delivery of one or more projects and programs at a client. Mobilize the delivery team, identify the appropriate people resources and assign these individuals to projects.

  • Makes independent decisions, which have major day to day impact in area of responsibility, and may influence direction of other areas.
  • Accountable for results of work to both Accenture and client.
  • Responsible for medium term planning, objective setting, and development of new procedures within area of responsibility, through interpretative judgment of overall policies and goals.
  • Contributes to policy setting at a senior level.
  • Identifies, assesses and resolves complex business problems issues and provides alternative scenarios.
  • Provides and implements business focused solutions within time cost constraints.
  • Self directed within broad goals and strategic direction in satisfying organization or client objectives.
  • Accountable for developing and managing key internal external client relationships across sphere of influence, including situations in which no relationship previously existed.
  • Accountable for client satisfaction in area of responsibility, against service level agreement, and ensures achievement of key performance indicators project milestones.
  • Responsible for fulfillment of contractual obligations completion of deliverables within own area of responsibility.
  • Accountable for performance against financial parameters, and monitors and reports on budgetary aspects within own area.
  • May have significant input to budget setting financial proposals and reviews. Initiates and promotes continuous improvement programs across sphere of influence.
  • Leads and manages a team, typically delivering results through others.
  • Allocates resources and responsibilities across team to deliver business results and develop team members.
  • Manages and ensures consistent application of human resource processes including career development, salary review, resources and performance management within area of responsibility.
  • Evaluates direct reports, and provides formal counseling and mentoring to staff.
  • Defines and manages group team structures and resource
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At least 3 years managerial experience

  • Management reporting experience
  • Managing measured productivity of team
  • Experience managing productivity driven operation
  • Can demonstrate flexibility and agility to changing client needs
  • Strong leadership skills
  • Ability to learn quickly through self study, classroom, and hands on experience
  • Strong analytical skills Strong communication skills with all levels of employees and management
  • Ability to perform special projects as needed in addition to daily responsibilities Strong organizational skills
  • Flexibility to work straight night shift and overtime or swing shift.
  • General knowledge of human resources policies and procedures
  • Ability to organize staff and supervise workload for maximum efficiency

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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