Job Description

Role Description:

The role will be responsible for processing and investigating terms of service, fraudulent, and spam/scam-related violations. The position is expected to complete ad reviews in a timely and precise manner. The position will support keeping a professional and safe platform. Resources are expected to be proactive, motivated, organized, and possess a global perspective in a fast-paced, team-oriented environment.

Responsibilities:

  • Research and resolve all issues related to ads fraud, prohibited content, and terms of service violations.
  • Interpret and enforce LinkedIn trust & safety ads policies.
  • Remain up-to-date on key workflow changes, operational guidelines, and policy updates.
  • Effectively identify problems and issues by performing relevant research using the appropriate tools      
  • Communicate effectively and concisely with internal partners.
  • Provide feedback to management regarding necessary changes and updates; including but not limited to policies, technical issues.
  • Maintain and promote a positive attitude while meeting productivity and quality goals.

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Qualifications

Preferred Qualifications:

  • Passion for keeping platform users safe from fraudulent ads.
  • Knowledge of social media and the technologies that support it.
  • Familiarity with internet policy and content moderation environments.
  • Strong written and spoken communication skills.
  • Ability to work flexibly and to exercise good judgment in a high-pressure environment.
  • Well-developed sense of urgency and follow-through.
  • Demonstrated capacity for critical thinking and analysis. Strong attention to detail.
  • Superior time management skills and ability to meet deadlines with minimum supervision.
  • Self-starter with the ability to work independently and on multiple initiatives at the same time.
  • Excellent interpersonal, written, and spoken communication skills.
  • Competency in Excel, SQL, and other technical skills are a plus.
  • Experience using Microsoft Office (Outlook, PowerPoint, Excel, Word)

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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