Site Policy Lead
Dublin
JOB NO. 10422551
Job Description
Responsibilitiesto include but not be limited to the followingI.Coordinate the exchange of Policy related information from with Meta and disseminateacross other teams and ensure all the resources provided are available to implementpoliciesII.Maintain regular contact and give feedback to Meta with regards to Policy relatedchanges for the successful enforcement of the policiesIII.Spot trends and flag potential issues that may arise from the application of Meta spolicies and offer suggestions or solutionsIV.Engage with Training and Quality teams regularly to ensure robust and consistentenforcement and correct understanding of Meta s policiesV.Flag resource constraints, policy issues or inconsistencies timelyVI.Gather insights and offer policy suggestions based on the direct application of thepoliciesVII.Ensure continuous improvement of resources and materials providedVIII.Ensure effective knowledge sharing and sign off approval processes are in place forboth Training and Policy between Vendor and Meta teamIX.Liaise directly with the Meta s Policy team to gather discuss debate questions andengage with Meta to obtain answers
Qualifications
RecommendedQualificationsI.Proficient level of English and ideally fluent in another key language served byoutsourcing siteII.Experience in an Operations environment, preferably in an internationalIII.environmentIV.Good knowledge of quality training processes and policy enforcement in an OperationsEnvironmentV.High level of energy, drive, enthusiasm, initiative and commitmentVI.Excellent communication, consulting, influencing and interpersonal skillsVII.Proven track record of collaborating with cross functional groups to produce resultsVIII.Passion for ensuring a world class support experience for our communityIX.Demonstrated ability to perform well in a rapidly changing environment and acrossmultiple sites teams
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
COVID-19 update: The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.
Life at Accenture
Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.
Training and Development
Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.
LEARN MORE
Work Environment
Be your best every day in a work environment that helps drive innovation in everything you do.
LEARN MORE
View All
Learn more about Accenture
Our more than 600,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
From entry-level to leadership, across all business and industry segments, get to know our people harnessing technology to make a difference, every day.
View All
Stay connected
Join Our Team
Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.
Keep Up to Date
Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.
Job Alert Emails
Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.
View All