Job Description

Role Summary:


An individual should have an interest in protecting and improving the user experience of consumer products and services. The individual should be willing to develop a critical understanding of the abuse and policy issues and be comfortable reviewing a large volume of apps to help us keep our store policy complaint.


Role Responsibilities:

 

·       Perform a wide variety of application policy reviews

·       Take action on violating apps

·       Master policy knowledge to ensure high-quality app reviews

·       Review the apps in a given time in accordance with the policies set by the client

·       Maintain optimum utilization during a working shift

·       Perform high-quality reviews

·       Maintain the turnaround time on app reviews

·       Should be up to date on the policy changes

·       Be a team player

·       Provide reverse feedback on policies and apps

·       Take quality feedback and work on it

·       Ability to escalate when needed according to the process

·       Being able to keep their knowledge of current affairs up to date (specifically American culture)

·       Should be able to navigate, search and download apps from client play store on the appropriate devices

·       Not offended by Apps that might come up as R rated or higher: violence, gore, nudity




Qualifications

Skills and Experience:

 

·       Preferred Bachelor’s Degree in any field

·       Fluency in English and specified language

·       Should clear basic English language proficiency test

·       Computer savvy, Technologically capable – especially web browsers, and data entry skills

·       Able to run virus and spyware scans

·       Exposure to US culture

·       Ability to read and interpret text requests accurately

·       Proactive with a strong work ethic

·       Adaptable to learn new processes, concepts, and skills

·       Demonstrates the ability to work as part of a team adding positive attitude and business focus

·       Ability to work in a fast-paced deadline driven environment

·       Ability to clearly and effectively communicate

·       Open to flexible working (shift patterns, no remote working)


Please note that a minimum requirement in order to be successful for this role is to have a documented completion of a Leaving Certificate or High School equivalent.

 

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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