Social Media Account Executive - UKI Market

Social Media Account Executive

Amazing opportunity for someone driven by sales and marketing and passionate about social media

 
 
What your day will look like:

• Uplift revenue by providing consultative advice to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels - chat, email and phone

• Manage a portfolio of SMB clients with responsibility for growing revenue

• Demonstrate the value of our SMB advertising solutions

• Provide pre and post-sales support for all self-service products

• Take responsibility for helping SMB clients drive results via their marketing campaigns through consultation, education, and support

• Provide vital product insights and feedback from our customers to engineering. 

What we’d love from you: 

• Flexible and quick learner, able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform

• Focus on delighting SMB clients by driving the right product adoption for the right client

• Professional customer service skills: solutions mindset, helping nature, passion for the customer and customer experience

• Sales aptitude; exhibiting ability to empathize with customer and meet targets

• Ooze consultative selling and customer empathy all the time

• Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve how they use our solutions

• Demonstrate speed, agility, critical-thinking, and problem-solving skills, ability to ramp up quickly

• Self-driven with attention to detail and follow-through

• Ability to multi-task and work under pressure

• Excellent communication skills: verbal, written, listening skills