Job Description


Duties of the Trainer include:

• Provide customised training in accordance with the client needs

• Provide advice on training content and delivery (e.g. for course reviews/ proposals)

• Have an interactive training delivery style incorporating adult learning techniques

• Create a positive learning experience in the classroom by encouraging positive participant engagement and motivation to apply the learning

• Deliver courses from beginner to advanced level of complexity

• Mastering course content and related courseware, to the required level of certification

• Demonstrate specialist knowledge in assigned curricula areas

• Provide guidance and support to trainees and /or internal team as appropriate

• Regularly review and evaluate training to ensure quality training and continuous improvement

• Regularly provide course feedback and discuss student expectations to the Training Lead and recommend improvement of courseware from a content and/or delivery perspective

• Upskill in new technologies and develop training skills as per performance management and training development plan

• Conduct QA assessments in a timely manner to meet client requirements

• Maintain relevant assessment documentation and records

• Promote Accenture Learning services and client's educational services

• Demonstrate excellent teamwork

• Contribute to service quality and value-add initiatives as required


Shift work and / or night work may be expected depending on changes in business requirements.

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Skills Required

• Minimum of 2 years of professional experience in learning, training delivery

• Excellent course preparation and delivery skills

• Understanding of Needs Analysis & Relationship Management models

• Excellent communication skills (verbal and written)

• Strong delivery and presentation skills

• Good interpersonal, networking and collaboration skills

• Flexible and adaptable to deliver customer requirements

• Excellent time management and organization skills

• Team work

• Experience in digital marketing/technology an advantage

• Positive attitude and flexibility

• Sense of responsibility, initiative and high quality work standards

• Ability to work with short ramp up time

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. 459,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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