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Senior Content Designer - Fjord / The Dock

Job Location: Dublin

Regional Description: Ireland

Job Number: 00611527


- Job description

Senior Content Designer at The Dock


How can we revolutionize the way the world works and lives? How can we use emerging technologies to improve human life and experience? These are some of the questions we’re grappling with at The Dock, Accenture’s multi-disciplinary research and incubation hub in Dublin.  Technology, design and business experts investigate, imagine and bring new ideas to life. Our designers at The Dock are part of Fjord, a global design and innovation consultancy. We bring the human to the heart of the solution, asking how technology augments and impacts people’s lives.


The opportunity


As a content designer, you’ll be the keeper of the story both within and around the product. You’ll work closely with other designers to ensure that people get the information they need, in the right way, at the right time. You have an eagle eye for consistency, and are skilled at moving things from ambiguity to clarity. Embedded in our R&D project teams, you’ll join us to tackle problems in a wide range of industries. You understand that content, in its many forms, across many touchpoints, can make or break a product or service. You’re passionate about the impact of language in design.  This is a chance to investigate how a focus on language can collide and combine with emerging technologies.


What you’ll be doing


As an integral part of the design team, you’ll champion human-centred design at all times. You know that this approach must flow through the entire product and impact the language we use.

  • You’ll collaborate with fellow designers and experts in emerging technologies on multi-disciplinary teams.
  • You’ll use your content strategy skills to plan and maintain great product content. (Creating content audits, competitive analyses, content strategies, tone of voice guidelines etc.)
  • You’ll work on refining concepts and definitions within systems, helping to make sure teams are aligned and shaping the product.
  • You’ll work with interaction and visual designers to bring concepts to life with UX writing, microcopy, conversational UI etc.
  • The human-centred content you create will be fuelled by research and attuned to user needs.
  • With your storytelling chops, you’ll find powerful ways to communicate the essence of products and projects.
  • Working with experts in AI, voice technology, and data science, you’ll apply a content design lens to experimentation with new technologies.

Your experience and skills


  • A very strong content and/or linguistic background: We’re looking for someone with around 5-7 years’ experience. (Graduate study can count for some of those).
  • Bachelor’s degree or equivalent experience in design, journalism, advertising, industrial design, English studies, linguistics, library science, or information science.

  • Excellent writing skills: You understand how to adapt language to different mediums, and you know your ‘it’s’ from your ‘its’.


A flexible approach

We understand that traditional models may not work for everyone, so we offer flexible working arrangements which include tailored options for how you work.


Please note, as part of all designer recruitment processes, we’ll require a portfolio of your relevant work in order to consider your application. Please be sure to include a link to an online or downloadable portfolio on your CV, or attach an additional document with samples of your work.


About Accenture


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 411,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at


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