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High-impact public sector consulting

To keep pace with public sector change, we can help you innovate, transform and work smarter, to enhance services, improve outcomes and achieve more.

When the world moves, move ahead

US Public Service Consulting

Bringing new to your now


Make continuous transformation a reality, unlocking value from legacy systems while modernizing for flexibility, efficiency and cost-effectiveness.

CIO in the New

Keep step with the key emerging technologies and harness their potential to lead the public sector innovation agenda.

Customer Experience

Create simpler, more intuitive ways to engage those you serve, understand their needs and nurture strong relationships to optimize their experience.

Back office transformation

Transform back offices into innovation hubs, with analytics, automation and new technologies to expand capacity, drive insights and create value.

Agile organization

Embrace enterprise agility, citizen-centricity, fresh skills and an innovation culture to continuously adapt, ensure flexibility and stay relevant.

Industry platforms

Leverage new platforms, ecosystems, business architectures and operating models to scale from idea to implementation—and drive benefits. Fast.

Transform vision to reality

Keep pace with change

Adopt an agile mindset, skills and culture to turn innovation forces to the advantage of those you serve.Collaborate on new solutions to power transformation at speed—and scale.

Embrace new partnerships

Work with disruptors, such as those in the private sector, to fast-track innovation. Leverage new platforms and partner ecosystems to break down siloes and deliver dramatic results for citizens.

Create a "living government"

Adapt to ever-evolving citizen needs, using data and digital innovation to stay continuously relevant. Cultivate a new customer-centric mindset to inspire profoundly different behaviors.

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What we think

Government as a platform: US GaaP readiness index

New research details key factors for implementing GaaP in depth and at scale and the four pillars of GaaP readiness.
Technology Consulting

Championing the new public service technology leader

The role of public service tech leaders evolves as governments must keep pace with technology disruption and use it to compete.

Awards and recognition


Accenture wins the most five-star ratings

America’s best Management Consulting firms 2019

GLOMO Award winner for VR training tool for child welfare caseworkers

MWC Barcelona 2019
Forrester Research

Accenture is a recognized leader among Business Transformation Consultancies

Q3 2017


Our leaders

Ryan Oakes

Global Health & Public Service Industry Practices Chair

Bill Kilmartin

Former Comptroller, Commonwealth of Massachusetts

Rick Webb

Former, Chief Information Officer – State of North Carolina

Valerie Armbrust

Managing Director – Health & Public Service, Technology and Cloud

Molly Tierney

Managing Director – Public Service, Child Welfare, North America

Joseph Fiorentino

Managing Director – Applied Intelligence, Public Service, North America

Kevin Ellenwood

Managing Director – Accenture Song, Public Service Customer Experience

Connect with us

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