Deliver more value with Coveo search solutions

Coveo is a leading provider of cloud-based AI-powered search and recommendations solutions that help enterprises leverage data to deliver value. As a Coveo partner, we bring deep consulting and implementation expertise to help organizations maximize ROI on Coveo.

Accenture’s robust range of Coveo services helps ensure your search application’s high performance, enabling your internal teams to focus on their core priorities.

  • Search application assessment
  • Strategy consulting
  • Content processing
  • Data connectivity (with over 50 pre-built connectors to unstructured and structured data sources)
  • Application support and managed services
  • Installation and configuration
  • Analytics and dashboards
  • Relevancy analysis and improvement
  • Natural Language Processing (NLP)
  • Search application performance improvement
  • Salesforce Classic and Lightning integration
  • JavaScript User Interface (JSUI) Framework

Natural language processing and machine learning

As your organization has unique requirements for your search application, we bring flexible services for the seamless deployment and optimization of Coveo’s intelligent search features like Natural Language Processing (NLP) and Machine Learning.

Intelligent term detection from long text queries

Uses contextual signals, including historical searches, along with Natural Language Processing (NLP)

Coveo’s machine learning feature implementation

Leverages various Machine Learning methods to enhance Coveo’s application

Coveo’s machine learning customization

Tailors to unique organizational requirements with training and retraining period configuration, custom contextual information, and user stitching

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Machine learning features in Coveo

Automatic Relevance Tuning (ART)

Improve search results relevance scoring over time

Query Suggestions (QS)

Help users generate more accurate requests by recommending queries as they type in and automatically adjusting the relevancy of suggestions over time

Event Recommendations (ER)

Integrate usage signals to provide recommendations in addition to search results

Dynamic Navigation Experience (DNE)

Automatically reorder facets or values within facets based on usage analytics

Product Recommendations (PR)

Recommend products based on the user’s profile, context, and buying history

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Search and content analytics blog

Our experts discuss the latest trends and best practices for using AI-powered search and analytics to unlock more insights and achieve greater outcomes.

A journey to smarter enterprise search

Accenture’s blog outlines the key steps to define a smarter enterprise search strategy in the age of Cloud and AI.

Why knowledge graphs and NLP can provide all the right answers

Accenture's blog explains how AI technologies - NLP and Knowledge Graphs, are turning enterprise search into intelligent question-answer systems.

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