Consumer Goods and Services

Consumer attitudes are changing at an accelerating pace, and brands need to understand this as a matter of urgency. It’s time to think about them as people, not simply consumers. This demands an ever-greater focus on innovation, brand purpose and sustainability. It also means embracing transformation by getting these things right:

• Fueling growth through new business models
• Understanding consumer needs and values
• Delivering end-to-end consumer and customer experiences
• Powering the organization with data
• Aligning resources with new business models
• Creating agile supply chain and manufacturing operations

Delivering on all these imperatives is an exciting challenge, and Accenture is ready to help, as you begin to re-imagine your consumer and customer relationships.

Time is running out to win the battle against climate change. We no longer have the luxury of standing still. We must reduce carbon emissions to protect our planet from further damage.

As unveiled at COP26, Accenture and The Consumer Goods Forum, with support from the United Nations, are working together to urge large CPG and Retail companies to commit to half their carbon emissions by 2030 and reach net zero by 2050. Joining the Race to Zero, means joining some of the largest CPG and Retail brands in the world in tackling the climate crisis.

Consumer Goods and Retail have the power to reinvent and build resilient businesses with a positive commitment to our environment—sustainability is a pathway to driving growth that is better for brands and the planet. Technology, innovation and working collaboratively will be key to achieving these goals.

Turning good intentions into great outcomes is vital, but time is running out. Let’s make this the decade to deliver.