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Consultant (m/f) Salesforce - SaaS

Job Location: Basel, Bern, Geneva, Zurich

Regional Description: Switzerland

Job Number: 00185480


- Job description

Your career at Accenture will unlock your potential.  Just like the people, projects and prospects that you’ll encounter at the leading provider of consulting, technology and outsourcing solutions. You'll work with people who share a team spirit, along with their insights and experience. You'll be involved in projects with companies from all industries - helping them move into the future. And you will have the chance to achieve your own goals in an international environment.
At Accenture Technology, you will implement innovative technologies and deliver tangible results for key clients. You will combine your industry knowledge with technical expertise to devise high-quality and innovative solutions which enable clients to access the next generation of information technology.
Your tasks
As a Consultant/Project Manager for CRM Systems, you will work within a team that advises major clients from all fields on the subject of integration and the optimum use of SaaS-based CRM solutions. This will involve you first using your sector-specific and IT expertise in the presales phase in order to develop the CRM systems with a focus on You will also be responsible for both the analysis and the definition of CRM-based processes for our customers, as well as for the implementation and specification of CRM processes on the basis of To do this, you will not only follow the classic waterfall development model, but will also work flexibly (SCRUM). Further tasks will include the integration of Salesforce solutions into our clients' existing landscapes and the analysis of marketing, sales and service processes from an IT perspective. Depending on your level of experience in a managerial capacity, you will also be assigned responsibility for staff and projects from the very beginning.


  • A good degree in computer science, business informatics, (industrial) engineering, business studies or science, or a similar qualification
  • Several years of consulting and project experience with regard to concept development, and the development and implementation of CRM systems
  • A few years of experience in implementing or Veeva, ideally within a consulting environment, experience across all project phases in at least two implementation projects, and proven practical experience (both in a managerial and technical capacity) in leading a project team
  • Knowledge of, ideally in combination with a valid Salesforce certificate (ADM201, DEV401)
  • Proficiency in English and German (written and spoken)
  • Adequate communication skills to communicate effectively over all hierarchical levels (incl. Management Board), good analytical and concept development skills and a high sense of quality awareness
  • Mobility and a willingness to travel
Drawing satisfaction from your own performance is daily routine when you work at Accenture. As are the many days that you will grow personally and professionally through the constantly new challenges and technologies. Through in-depth training and individual advancement, and through exchanging knowledge and experience with colleagues around the globe. We extend a warm welcome to you because we know that you will enrich us. With your abilities. With your questions. And with your application!

Accenture is an equal opportunity employer and welcomes applications from every corner of society. We do not discriminate on the basis of belief, background, disability, age, nationality, marital status, partnership status, sexual orientation, gender or any other criteria protected by law.

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