*Adobe Campaign Standard Technical Consultant*

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at accenture.com.

We Are:
 

Accenture Interactive—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
 

The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experiences it fuels are, together, a vital expression of a brand’s voice and purpose.  We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale.  Our unique tools and services organize, store and optimize content, including taxonomy, rights and asset management, analytics and quality assurance.
 

Job Description:
 

We are looking for a highly effective Technical Consultant to join our Marketing Platform team. This person will utilize best practices and methodologies to design and implement the best solution for our clients. This key member of our team will contribute to the entire software development lifecycle including analysis, requirement specification, use case and data modeling, technical design, development, testing, and implementation. This individual will be focused on delivering assigned tasks and/or specific tracks of the solution on time, escalating issues when appropriate.
 

The work:
 

• Design new or enhance existing processes to support new marketing strategies

• Work with marketing technologies to design and implement new solutions and processes for clients

• Work with business and technology client representatives to gather functional and technical requirements

• Analyze requirements and provide leading practices in the design of the solution

• Participate in the creation and execution of test plans, strategies, and communications (e.g., requirement traceability, test scripts, test data requirements, defect management)

• Prepare detailed requirement specifications, functional specifications, use case and work-flow diagrams and manage the requirements throughout the project lifecycle

• Design and create training materials (e.g., job aids, reference guides, training manuals)

• Create application wireframes and process designs

• Participate in client facing meetings and documenting key decisions and action items

• Serve as the bridge between PM, QA, development, and client teams

• Assist with gap analysis, business process redesign, roadmap planning and developing proof-of-concepts

• Identify and raise project issues and risks over course of SDLC

• Support the development of strong client relationships by building trust, rapport and strong working relationships with key sponsors, stakeholders, and team members

• Showcase deliverables and demos across client teams

• Learn and obtain expertise with Accenture Delivery Methods and Marketing technologies.

• Keep informed of the latest technology trends and innovations especially in the areas of marketing automation, marketing resource management, digital asset management, web content management, mobile, and social media

Here’s what you need:
 

• Minimum 1 year of experience gathering and documenting requirements (Salesforce Marketing Cloud, Adobe Campaign, Oracle Marketing Cloud/Eloqua, IBM Experience One (Unica), Teradata Applications (Aprimo), and/or Adobe Experience Cloud)

• Minimum 1 year of full lifecycle implementation experience using various SDLC methodologies

• Minimum of 1 year experience with marketing campaign design and implementation

• Bachelor's degree or equivalent (minimum 8 years) work experience

Bonus points if:
 

• Experience working with relevant Adobe Marketing Cloud solutions such as Adobe AEM Forms, Magento, Target, Analytics, AEP, Campaign or other best of breed products.

• Experience eliciting high-level business requirements and creating detailed functional specs as well as other documentation like requirement traceability matrixes, work-flow diagrams, and use-cases

• Ability to lead team and client meetings and to clearly articulate the solution being developed with all the stakeholders along with ability to walk stakeholders through AEM authoring, site assembly, DAM setup, etc.

• Experience working with agile methodology

• Experience in working with both backend (AEM) and front-end UI development teams in parallel as well as with creative design teams

• Previous experience in software selection, vendor management and workforce management implementations

• Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation

About your Team:
 

At Accenture Interactive, we consider ourselves as the most effective 'digital enablers' around. And with good reason: our work includes pioneering next-level marketing, implementing industry-changing digital transformations and improving business performance using digital technology and data insights. We bridge the gap between brand promise and expectations - by creating transformative Experiences.

We collaborate closely with our clients (including some world-famous brand names) to figure out what the possibilities are for their business. Innovating through cloud, mobility, media or analytics, our end goal is to design and deliver custom digital solutions that really work in the field – whether that’s online or offline.
 

Our Offer:

Accenture is an incredible place to work - and you will keep learning. By joining us, you’ll become part of a global company with a world-class brand and reputation.  Besides the work we do for our clients, we’re proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense, and realism. We want to get to know the real you and help you explore and grow - whatever it is you're great at. So, you will always have lots of learning opportunities (formal and informal) to improve your role-specific skills and expertise. Besides our high-profile, challenging projects and our nurturing work environment, we offer excellent employee benefits, including:
 

• Global career progression and opportunity to take your career to the next level

• Flexible working arrangements. We are happy to discuss what works best for you.

• An opportunity to work across technologies you are passionate about – cross skill, develop and grow

• An opportunity to work with super friendly, energetic, and highly talented team who promotes collaboration and helps you grow and innovate.

Sounds exciting?  Visit us here to learn more about what makes us the Experience Agency.

Interested?

Are you ready to join Accenture for a career where you can be yourself and do what you love? Apply now and change the world around you!

Benefits of working at Accenture:

• Holistic well-being program including health insurance

• Life & Salary Continuance Insurance

• 18 weeks paid parental leave

• Long & short-term career break opportunities

• Structured career development program

• Local and international career opportunities.

• Certified as a Family Inclusive Workplace™

• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

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