Public Service consulting

Empowering government organisations to transform through innovative technologies and agile capabilities.

COVID-19: What to do now, What to do next

Public service for a new era

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Lead with impact

Now more than ever, government organisations must balance stability with speed to meet citizens’ needs. Facing limited resources, compressed timelines and unprecedented challenges, leaders must embrace new ways of working to deliver on their missions.

We bring together people and technology to transform bold visions into meaningful action. Enabling you to leverage your resources to support pragmatic solutions, scale technologies at speed, and build personalised and frictionless experiences that increase trust in government.

By unleashing innovative potential across your organisation, we’ll help deliver tangible value for your constituents. Rethinking approaches and retooling services in record time to drive unparalleled outcomes. Helping you balance the global with the local, and the community with the individual, to affect real change.

Lead with impact to make the most of every opportunity.

Public service for a new era

Public service organisations stood up new policies and service delivery models at an astounding pace to respond to COVID-19 crisis. Now it’s time to capitalise on what’s been achieved.

Advance your mission

Making a difference in citizens’ lives requires not just setting a bold vision but executing pragmatically and efficiently against it. Our deep industry expertise drives end-to-end, proven solutions to help your organisation evolve.

Cloud and digital platforms

Accelerating digital transformation for innovation, resilience and, growth.

Workforce for a new era

Reimagine skilling, talent and operational models to build a resilient workforce that can meet citizens’ evolving needs.

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Capabilities

Maximising impact across the public sector requires enhanced focus and innovative new ways of working.

Social services

Reimagining service models and harnessing data insights to drive better decisions, improve program design and deliver more people-centric policies.

Education

Innovating to close the divide between students and administrators, wherever learning takes place.

Public Safety

Advancing public safety, policing and law enforcement in the age of digital disruption.

Revenue

Agencies face rapid organisational change and demand for new technology skills and competencies.

Defence

Defence agencies face challenges from advancing technological capabilities and the emergence of non-traditional adversaries.

Cities, Transport and Infrastructure

Reviving cities by designing, creating value, getting political buy-in and scaling via the ecosystem.

Post and parcel

Capitalising on new tech and trends, like blockchain, eCommerce growth, shifting consumer demands and changing business models to innovate.

Border services

Emerging technologies driving innovation in border services. Embrace the new border agency.

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How we work

AESG

Enterprise-grade portfolio of high performance business processes that enable enterprise functions.

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APIP

A new approach to public infrastructure.

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ADAPT

Bring new IT to government.

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Case studies

Safety in numbers

Safety in numbers

How license plates and a provocative outreach campaign accelerated an airbag recall.

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A winning result for the new world of work

A winning result for the new world of work

James Cook University, students and Accenture team up to formulate a new microservices liquid workforce.

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COVID-19: Comfort in crisis

COVID-19: Comfort in crisis

Accenture partnered with Beyond Blue to propose a national solution for digital mental health solutions in Australia during COVID-19.

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Stopp Corona

"Stopp Corona" App

The Austrian Red Cross teamed with Accenture to develop one of the first digitized COVID-19 contact tracing solutions in Europe.

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Virtual agent helps entrepreneurs set up business

Virtual agent helps entrepreneurs set up business

AI-powered technology virtual assistants help foreigners set up businesses in Finland.

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What we think

Public service for a new era

Public service for a new era

Public service organisations are at the centre of an uncertain period of community and economic life.

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Revisiting the social contract in the digital age

Revisiting the social contract in the digital age

Public agencies must gain insights needed to offer efficient personalised services.

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Meet the public service Human + Work

Meet the public service Human + Work

Public service workers are becoming "human+"—empowered by a new set of technological capabilities integrated alongside their own skills and expertise.

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Voices of Accenture Public Service

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Get the latest on how to focus your mission and leverage your resources from our subject-matter experts.

Public Service

Policymaking needs new bearings

Optimal Policy Modelling gives policymakers a new toolset for understanding the impacts of policy change.

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Defence

Why is cloud imperative in defence – and why now?

Accenture Cloud offers defence agencies agility to respond to the evolving threat landscape. Read about three drivers for cloud adoption.

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Border Services

Trust is the key that will turn travel back on

To rebuild trust and restart travel, digital identity will be a cornerstone of developments from here.

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Defence

How to win the war on talent in defence

The way forward? Broadening the skillsets of defence teams to create the workforce of the future.

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Meet our lead

Our mission working with Government is to deliver and continually enhance contemporary services to the public, leveraging technology and human ingenuity.

John Vidas

Client Group Lead - Health & Public Service, Australia & New Zealand

MEET JOHN

Corporate initiatives

Meet the chatbot that makes ethics people-friendly

Success code business ethics

Meet the chatbot that makes ethics people-friendly. Read more.

Changing lives

Together we are working to improve the lives of millions, now and for the next generation. Read more.

The hidden value of culture makers

The hidden value of culture makers

Think your workplace culture is inclusive? Your employees might think differently. Closing this perception gap will yield substantial benefits. Read more.

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News

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Contracts signed for rollout of COVID-19 vaccine

Companies signed contracts to partner with the Australian Government to safely distribute COVID-19 vaccines to all Australians from March 2021.

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New Coaching for Women in Digital program

Exciting opportunities for all EL1 women in digital and ICT roles interested in developing skills across the Australian Public Service (APS).

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Accenture Selected as Master Technologist for Western Sydney International (Nancy-Bird Walton) Airport

Accenture will support Western Sydney Airport, responsible for building the airport, to deliver an enhanced passenger journey now and into the future.

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Accenture Acquires Australian Government Specialist Consultancy Apis Group

This acquisition will bring additional capacity and further strengthen Accenture’s services to government and health clients in Australia.

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Connect with us

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We provide insights for #publicservice orgs to transform & deliver outcomes that matter.

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