Job Description

Deliver on the promise of Adobe’s technology by building out the best Adobe Personalisation and Customer Journeys Practice in the region.  This leadership role allows you to shape an owned media performance marketing that delivers the value of data to our clients by helping them drive personalization at scale. From Conversion Rate Optimisation and Outbound Marketing Automation to Journey Management and inbound customer experience, you will bring together your expertise, best practices, and the best talent in the market to work with the considerable broader offerings already in Accenture.

Build the best Adobe led digital performance marketing team in :

  • Personalisation at scale, using data to create personalisation and testing programs to drive conversation.

  • Create, execute and optimize Customer Journeys that drive customer experience that can change behaviour and drive business outcomes.

  • Grow a key part of a new practice that has it’s own identity and unique place in Accenture in a way that can plug into other relevant groups and offerings.

  • Define key roles, skillsets both within the practice and the key roles that are dependencies for collaborating and working with.

  • Develop the processes, operating procedures and development programs that will allow the practice to scale and be cloned in market units -and by clients.

  • Work closely with marketing advisory and transformation teams to create innovative offerings and business models that are attractive to clients and remove the barrier to decision.

  • Create assets that can be used to position and originate opportunities for the practices’ offerings (to different parts of Accenture and to clients)



Qualifications

Desired Experience:

  • At least 10 years in the digital technology space with an understanding of digital marketing, digital advertising and customer experience.

  • Strong understanding of, and ability to articulate the impact of data on business outcomes.

  • Built, grown and developed teams that have delivered work that has delivered significant ROI and moreover is recognised and highly valued by clients.

  • Helped clients transfer knowledge and become successful on their own based on the team’s best practices.

  • Hands on knowledge of the Adobe Experience Cloud stack (and ideally it’s competitors).

A successful applicant will be:

  • Performance and results obsessed.

  • Curious problem solver, especially in technology, data and customer experiences.

  • Process driven and looking to make the practice scale-able, repeatable and portable.

  • An entrepreneur that can define innovative business models to create win-win offerings.

  • Empathetic with genuine interest in the client outcomes and the interests of the team.

  • Adaptable to multiple cultures – working with people in different roles around the world.

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

We Look For:

If you are an expert at developing business, we want to meet you. If you relish delivering business, we want to meet you! If you love innovating and building industry leading digital solutions, we want to meet you!! There is never a typical day at Accenture Song, that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space. Your role will require you to directly work with the client to bring ideas and innovation for customer relationships, digital marketing, ecommerce, and omni-channel solutions. You will also be accountable for helping to drive new ideas with the client and working with the practice specific teams to ensure client value and ability to execute are front and centre.

Locations

Melbourne,Sydney

At Accenture, our philosophy is anchored in recognising that our people are multi-dimensional. We take an intersectional human approach to create a work environment where all people feel like they can bring their authentic selves to work, every day.

We believe that equality drives innovation. Our commitment to accelerating equality starts at the top with our board and CEO and extends across every part of the company. This comes to life when our people own the equality agenda, making it part of their jobs – every decision, every day – and feel free to speak up and to act.

We do not tolerate discrimination because of differences, such as age, ability, ethnicity, gender, gender identity or expression, religion, or sexual orientation. We want a workplace that is inclusive and diverse to that end we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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