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IT Asset management SME

multiple locations +view all Job No. 12166081 Full-time - Hybrid

Job Description

About Accenture 

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 742,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Job Summary:

We are seeking a proficient ITIL IT Asset Management Specialist to oversee the lifecycle of IT assets within our organization. The ideal candidate will have a strong understanding of ITIL principles and practices, particularly in the realm of asset management. They will be responsible for implementing and maintaining effective asset management processes, ensuring compliance with organizational policies and procedures, optimizing asset usage, and minimizing unnecessary expenditures. This role requires meticulous attention to detail, excellent analytical skills, and the ability to collaborate with various stakeholders across the organization.

Responsibilities:

  • Develop and implement IT asset management policies, procedures, and best practices in alignment with ITIL standards.

  • Establish and maintain an accurate inventory of all IT assets, including hardware, software, licenses, and peripherals.

  • Track the lifecycle of IT assets from procurement to disposal, ensuring proper documentation and adherence to organizational guidelines.

  • Conduct regular audits and assessments to validate asset data accuracy and identify areas for improvement.

  • Collaborate with procurement, finance, and IT teams to optimize asset procurement processes, negotiate vendor contracts, and ensure cost-effective asset acquisition.

  • Monitor asset utilization and performance metrics to identify opportunities for optimization and cost savings.

  • Coordinate with IT service management teams to integrate asset management processes into service delivery workflows.

  • Provide guidance and support to stakeholders on asset management practices, including asset tagging, tracking, and retirement.

  • Implement tools and technologies to automate asset management processes and improve efficiency.

  • Stay updated on industry trends, regulations, and best practices related to IT asset management.

Qualifications:

  • Bachelor's degree in information technology, computer science, or a related field.

  • ITIL Foundation certification or higher.

  • Minimum of 8 years of experience in IT asset management or a related field.

  • Proficiency in IT asset management tools and ServiceNow software.

  • Proficiency in Microsoft Excel and Power BI tool.

  • Strong understanding of hardware and software asset lifecycles, licensing models, and compliance requirements.

  • Excellent analytical and problem-solving skills, with a keen eye for detail.

  • Effective communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders.

  • Experience in project management and process improvement methodologies is a plus.

  • Certifications such as Certified Software Asset Manager (CSAM) or Certified Hardware Asset Management Professional (CHAMP) are advantageous.

Due to the secure nature of the role, Australian citizens with a federal government security clearance will be preferred.

Qualifications

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.  

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.  

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.  

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement. 

Equal Employment Opportunity Statement for Australia:

At Accenture, our philosophy is anchored in recognising that our people are multi-dimensional. We take an intersectional human approach to create a work environment where all people feel like they can bring their authentic selves to work, every day.

We believe that equality drives innovation. Our commitment to accelerating equality starts at the top with our board and CEO and extends across every part of the company. This comes to life when our people own the equality agenda, making it part of their jobs – every decision, every day – and feel free to speak up and to act.

We do not tolerate discrimination because of differences, such as age, ability, ethnicity, gender, gender identity or expression, religion, or sexual orientation. We want a workplace that is inclusive and diverse to that end we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs.

Locations

Brisbane, Canberra, Melbourne

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