Job Description

Business Analyst – Accenture Interactive

About the Job:

  • Are you passionate about Digital Products and Customer Experience?

  • Are you looking to learn from people who have built award winning campaigns?

  • Are you looking to make a difference and apply latest technologies into practice?

Then its time for you to join world’s largest, most disruptive Experience agency – Accenture Interactive!

Accenture Interactive is looking for passionate and customer obsessed Business Analyst to join our Digital Commerce team, well-known for creating innovating customer journeys through bleeding edge, end to end solutions!

As part of this winning team, you will provide strategic analytics-driven digital strategy consulting to clients and help them create the most innovative customer experience and ecommerce effectiveness. This is an excellent opportunity to work with a smart group of people who have specialized across your industry and who are excited to solve new challenges with you.

Your Role:

Working directly with the leadership team, your key responsibilities are:

  • Work with the client to create comprehensive user stories and acceptance criteria for both functional and non-functional requirements

  • Lead workshops and provide training to the client team

  • Execute gap analysis against proposed eCommerce (Hybris, Demandware, WebSphere Commerce, ATG) or Content (Adobe, Drupal) platforms

  • Support development teams by providing clarifications to requirements and design

  • Design process and change interventions

  • Implement programs and interventions that prepare the organization for implementation of new business processes

  • Understand and translate customer needs into implementable business solutions to enable long-term success and business integration

  • Understand analysis of the as-is and to-be processes

  • Design new business processes based on customer requirements and conduct user review sessions and run stakeholder agreement meetings

Read More of the Job Description


Here is what sets you apart: Skills and Experience:

  • Minimum of 2 years of experience and background in eCommerce and Content delivery projects

  • End to end experience of the Product lifecycle with experience of testing the developed solution to ensure it meets requirements and expectations

  • Proven experience with Hybris 6.0 and/or Salesforce Commerce and/or Magento and/or Elasticpath

  • Good experience in creating requirements specifications process models for eCommerce projects

  • Deep understanding of a Retail industry domain

  • Proven capability of interfacing with clients, managing their requirements and expectations

  • Excellent communication (written and oral) and interpersonal skills

  • Experience with AEM, Google Analytics and Spartacus is a plus!

  • B2B experience is preferred

Here is what you have:

  • Inquisitive: You want to know why diving into the unknown is fun.

  • Analytical: Understanding how things work is part of your DNA.

  • Passion for bringing technology and experience together: As a Business Analyst, you will play a vital role in bringing ecommerce solutions to life!

  • Action-Oriented: You want to act, not wait - get something done, and add value. You expect to sometimes fail, but you know you learn from it.

  • Passionate: You get excited about the customer experience and believe no matter what you can make a difference!

Our Offer:

  • Accenture's global career progression and opportunities make it a hard place to leave

  • In Accenture, your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement

  • An opportunity to work on projects that underpin the world’s greatest experiences

  • You'll make a difference for impressive clients

  • Fantastic team with collaborative spirit

  • Access to leading-edge technology and global footprint

  • Along with a competitive salary, Accenture offers a comprehensive package that includes a range of market-relevant benefits and programs to help you manage the demands of work and life.

  • Flexible working arrangements. We are happy to discuss what works best for you.

  •  A diverse and inclusive environment where individual strengths, contributions and unique points of view are recognized and valued

About your Team:

At Accenture Interactive, we consider ourselves as the most effective 'digital enablers' around. And with good reason: our work includes pioneering next-level marketing, implementing industry-changing digital transformations and improving business performance using digital technology and data insights. We bridge the gap between brand promise and expectations - by creating transformative Experiences.

We collaborate closely with our clients (including some world-famous brand names) to figure out what the possibilities are for their business. Innovating through cloud, mobility, media or analytics, our end goal is to design and deliver custom digital solutions that really work in the field – whether that’s online or offline.

About Accenture:

Accenture is an incredible place to work - and you will keep learning. By joining us, you’ll become part of a global company with a world-class brand and reputation.  Besides the work we do for our clients, we’re proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense and realism. We want to get to know the real you and help you explore and grow - whatever it is you're great at. So, you will always have lots of learning opportunities (formal and informal) to improve your role-specific skills and expertise.


Are you ready to join Accenture for a career where you can be yourself and do what you love? Apply now and change the world around you!



At Accenture, our philosophy is anchored in recognising that our people are multi-dimensional. We take an intersectional human approach to create a work environment where all people feel like they can bring their authentic selves to work, every day.

We believe that equality drives innovation. Our commitment to accelerating equality starts at the top with our board and CEO and extends across every part of the company. This comes to life when our people own the equality agenda, making it part of their jobs – every decision, every day – and feel free to speak up and to act.

We do not tolerate discrimination because of differences, such as age, ability, ethnicity, gender, gender identity or expression, religion, or sexual orientation. We want a workplace that is inclusive and diverse to that end we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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