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SAP - Solution/Application Architect

Job Location: Melbourne

Regional Description: Australia

Job Number: 00674261

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- Job description

Are you passionate about cutting-edge technologies?

 

Shape your skills with our global technology team

 

Do you want to develop your technology skills within a global team? With Accenture Technology you will have the chance to combine your deep technology expertise and industry-specific insights to transform our clients' ability to achieve their business outcomes. You will assess, define, implement and/or support world-class solutions for our clients, spanning simple IT projects to large-scale, enterprise-level change programs.

 

Accenture Technology

 

As one of the world’s largest independent providers of technology services, at Accenture Technology you will help provide our clients with a full range of innovative technology solutions, as well as proven consulting and outsourcing services, to help them become more successful. From the development of IT strategy to the optimisation, management and security of the underlying infrastructure, applications and data, you will have the opportunity to impact our clients’ success

 

Role Summary

 

As a solution/application architect, you will provide directions/options on the conceptional solution design and high level effort estimation. You will need to understand the utility industry very well, how the marketing, sales and service process works in utility industry, how the utility marketing transaction and communication works in B2B and B2C. You will need to talk to different business stakeholders and be able to hold workshops to collect, understand and clarify business requirements, and be able to map business requirements into functional system requirements. You will need to be strong in presentation skill and be able to talk to different level of people, business persons and IT persons. You will need good at writing skills, be able to write in executive summary for senior stakeholders to make a decision. You will need to self-motivated and resolve problems independently.

 

Responsibilities

  • As the lead of Centre of Excellence team in SAP CRM/C4C, responsible to provide conceptual solution design and estimation in SAP CRM/C4C marketing, sales and service

  • Responsible and be able to initiate workshops to collect and understand business requirements

  • Be able to run solution options to business stakeholders and guide them the directions

  • Participate ad hoc areas/requests and turnaround outputs quickly

  • Coordination of changes with operations, including directing the change management process whenever required

  • Be able to present solution among different IT stakeholders and convince them the solutions and able to answer various challenge questions

  • Understand SAP roadmap and align the proposed solution to the future

  • Be able to work with onshore and offshore teams in different locations, responsible to drive offshore team members

Qualification:

  • Strong in utility background, understand utility processes in marketing, sales and service

  • Understand utility industry, metering and billing is a plus

  • Very strong in functional in SAP CRM and SAP Sales and Service Cloud (previous SAP C4C, Callidus CPQ)

  • Expertise in solution architect and application design, be able to handle complex integration scenario

  • Strong in communication and writing skill, be able to present and convince business stakeholders

  • Be able to work in a multi-team environment and in ad-hoc requests

  • Be able to lead offshore teams from different locations and work in different time zones

  • Be able to prioritise multi tasks and resolve problems independently, and in the same time drive team members and be able to provide inputs and guidance

  • Be able to provide status reports and meet SLAs

 

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

About Accenture

 

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 459,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

 

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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