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Category Manager

Job Location: Sydney

Regional Description: Australia

Job Number: 00650629


- Job description

The Company:


Accenture is one of the world’s leading providers of sourcing and procurement services, we help our clients architect, build and operate high performance procurement organizations through our global and flexible solutions. At Accenture, we partner with forward-thinking business leaders of the world’s most dynamic companies, to transform procurement and drive sustainable changes to their cost structures.


As one of the leading procurement Business Process Services specialists, Accenture excels at helping companies build the foundation for long-term growth. We are committed to delivering exceptional service through our exceptional people, and as an employee you’d enjoy a fulfilling career in an innovative environment where challenging and interesting work is part of daily life.


Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.


Accenture people build careers in four different areas of our business: Consulting, Technology, Business Process Services and internal Corporate Functions.  Each area offers a unique career experience and a compelling mix of work and training opportunities, work environment and structure for career progression.


Business Process Services professionals work on projects across a range of business processes, business applications and information technology. They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process services, including finance and accounting, procurement and human resources. Depending on the role, Business Process Services professionals may be based at a client’s office or in one of Accenture’s 50 delivery centers around the world.


The Position:


The Procurement Category Manager will utilize their sourcing and supplier management experience to help our customers drive tangible results. In this capacity, you will work directly with an Accenture customer with responsibility for delivering category management services including, but not limited to, strategic sourcing, client stakeholder management, supplier performance management, and continuous cost and performance improvement. Additionally, you will develop and provide oversight for the execution of sourcing strategies that support each customer’s business goals while achieving optimal pricing, quality and service levels.


Job Responsibilities:

  • Design and implement cost savings projects across multiple sub-categories
  • Engage with customers’ senior management team members to drive and communicate progress
  • Collaborate with external / internal clients to develop strategic category plans
  • Develop and manage sourcing pipeline, continuous improvement initiatives and ensure procurement solutions are addressing related client metrics and contracted SLAs for designated Category
  • Implement supplier performance management and contract management metrics and guidance, and manage procurement processes in addition to spend, market intelligence and, financial analyses for designated clients.
  • Measure and manage “suppliers’” (aka providers, agencies, etc.) performance relative to contracted service levels
  • Develop, own, manage and update Category Plans, including sourcing pipeline
  • Develop and implement SRM practices specific to client need and supplier development strategy
  • Implement and support enforcement of buying and contracting processes
  • Actively monitor and communicate category insights, trends and conduct market research for designated clients throughout contract term
  • Establish, maintain and manage relationship with clients (both functional stake holders and procurement)
  • Effectively raise issues/concerns before they arise and present options for resolution specific to client relationships
  • Work with Client Delivery to ensure that services are delivered in accordance with contractual / service level obligations
  • Ensure that services are provided within assigned budgets and timelines; take action necessary to address any issues
  • Coach and develop team members in their performance and professional development

The Opportunity:

  • Further advance program and senior client relationship management skills
  • Grow category knowledge to expert levels, creating growth opportunities for self, team and company
  • Lead all associated delivery team members to achieve target results and customer satisfaction
  • Contribute to the value proposition through collateral development and input into tools/applications

Basic Qualifications:

  • Bachelor's Degree  
  • Minimum of 10 years of experience in consulting, sourcing/procurement/supply chain management function

Preferred Qualifications:

  • Post-Graduate Degree preferred
  • Ability to effectively lead formal strategic sourcing efforts
  • Deep knowledge of multiple sub-categories including, Finance, Tax, Audit, Risk Management, Vehicle Fleet Services, Workplace Services, Consulting and Contingency Labor procurement categories
  • Proficiency in spreadsheet software (e.g. Microsoft Excel) and presentation software (i.e. Microsoft PowerPoint)

Professional Skills:

  • Ability to act independently and can interface with customers and suppliers via strong written and verbal communications skills
  • Strong ability to effectively manage in a matrix organizational structure working with multiple internal clients
  • Strong analytical, organization/time management and problem-solving skills
  • Well-developed, solution-oriented selling skills
  • Ability to drive transformational change
  • Solid multi-phase project management skills
  • Ability to adapt to the varied corporate cultures and organizational structures of our customers
  • Formal training and/or experience in strategic sourcing, negotiations
  • Exceptional track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction

About Accenture


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 459,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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