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Salesforce Functional Consultant – Sydney/Melbourne

Job Location: Melbourne, Sydney

Regional Description: Australia

Job Number: 00548667


- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.  


Role description


The successful candidate will be able to support the design and implementation of standard SFDC solutions by developing a thorough understanding of the client’s requirements then applying industry best practices, deep experience and detailed knowledge of configuration options to design and implement the components required for an optimal solution that supports the business process that meets or exceeds functional requirements.


Key responsibilities include:

  • Perform the detailed design of business processes and functional application design.

  • Host client facing workshops.

  • Configure, build, and test the application or technical architecture components.

  • Work with developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.

  • Inform the solution architect and project manager of any issues that may affect any other areas of the project.

  • Participate in transitions of the application or functional components to the testers.

  • Fix any functional defects and performance problems discovered in testing.

  • Document the application to facilitate maintenance.

Skills Required

  • One or more Sales or Service Cloud implementations. 

  • One or more Communities implementations.

  • One or more current Salesforce certifications (Administrator/Advanced Administrator, App Builder, Sales/Service Cloud) is highly preferred.

Experience Required

  • 3+ years of experience with Salesforce

  • Experience with agile / scrum and waterfall development methodologies

Accenture is committed to creating a diverse and inclusive workplace.  All suitably qualified applicants will receive equal and fair consideration for employment.


At Accenture, our vision is to create a supportive culture that balances the flexibility needs of the business and our people, enabling us to maximise overall performance.


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