Job Description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Position Summary:  

Talent Planning & Operations Specialist provides an insights-led approach to analyze, manage and forecast talent flow to meet changing business dynamics. People in these roles enable the business to make effective supply/demand balancing and affordable talent planning decisions by inter-connecting talent metrics.

Roles and Responsibility:

  • Coordinate with finance to manage payroll growth against revenue growth

  • Create and develop capacity plans that are affordable, executable and business-relevant

  • Forecast key supply / demand metrics to support dynamic talent decision-making

  • Develop recommendations to headcount and supply / demand challenges for business implementation

  • Investigate, evaluate results and analyse data to provide insights and support for supply/demand-related processes and chargeability management to HR Service Delivery Leads, HR Partner Leads and the business

  • Collaborate with Talent Scout / Talent Connector Lead on supply / demand balancing.

  • Inter-connect talent metrics and reports to draw logical inferences collaborating with Talent Futurists and HR Partner Leads (e.g. anticipate and address skills shortages, excess capacity and supply / demand imbalances before there is a negative impact to the business)

Planning forecasting:

  • Support MU HR and business leads to understand MU’s talent actions, so as to understand and provide advice on MU buy , build, borrow strategy for supporting business growth plans and key talent dimensions ie Attrition , Reskilling, New Skilling , subcontractor usage , offshore sourcing (GCP) etc.

  • Provide insights on future workforce size and pyramid mix.

S&D Operations:

  • Able to provide demand and supply data analysis by leverage existing SD tools such as SD dashboard, PAT etc, and provide advice to MU TP&O lead for driving demand supply balances especially across areas of Strategic Growth Priorities

  • Strong analytical ability on chargeability analysis and able to figure out root causes of chargeability challenges and work on mitigation plan.

  • Responsible for effective service: Review metrics and reporting related to the resource pipeline, client response time, average age of demand, overdue demand etc. Analyze resourcing risks, concerns and mitigation options and discuss analysis with MU HR teams



Qualifications

  • Talent Supply Chain Management/Planning & Forecasting Expert with more than 2 years in this field

  • Data Analytics and Interpretation Expert, excellent in excel/PPT

  • Good communication

  • Strong sense of responsibility

  • Can work in a fast pace and quick response. 

You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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