Health consulting

Improving access, experience and outcomes with tech + human ingenuity

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Mount Sinai Health’s Transformation to Cloud

A cloud-first approach to advance innovation

Humanising Healthcare

We help our clients meet the essential expectations that every person has of the healthcare system: access, experience and outcomes.

People need access to convenient, equitable and affordable care—no matter where they live. In this era of personalised and convenient service in industries such as banking or retail, people expect a similar experience from healthcare. This is why 92% of health executives rank delivering a highly personalised experience as a top strategic priority1. Improving health access and experience contributes directly to better care, which will ultimately yield more positive outcomes.

We help our clients address these critical imperatives through intelligent, cloud-based solutions that increase resource capacity, improve workforce productivity, connect data for personalised services across channels, and improve the quality of care and therapeutics.

Together with the world's leading healthcare payers, providers and public health entities, we are putting humans at the true centre of care to improve healthcare experiences for all.

1 "Untapping the Potential for Virtual Care in a Pandemic and Beyond", February 25, 2021

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Humanising Healthcare

Walking in the patient’s shoes

Improving healthcare experience with technologies

Residents of Singapore want their healthcare experiences to be more affordable, efficient, and, perhaps most importantly, to lead to better health outcomes. Integrating digital technologies across the healthcare ecosystem and into people´s health routines is an important step to meeting these needs.

Healthcare players—from doctors and pharmacists to technology and pharmaceutical companies— must combine the power of technology and human ingenuity and work together to boost the adoption of these technologies, without sacrificing people´s expectations for emotional support and empathy.

The benefits of this close collaboration between various healthcare providers and the use of digital technologies can be substantial, ranging from more accurate diagnoses and personalized treatments to more efficient appointments and deeper patient-provider relationships.


Awards & recognition

We provide industry-leading services and solutions to help our clients deliver more effective, efficient and affordable healthcare. Discover how our awards distinguish us as an industry leader.

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Case studies

Together with Accenture, Renown Health’s Sterling Silver Club loyalty program delivers health, personal, social and lifestyle enhancement activities.

Learn about Accenture’s work with Singapore’s Ministry of Health to implement its electronic health record system.

With Accenture, the NHS migrated 2.1 million employee mailboxes to the cloud as part of a transformational journey to reinvent how healthcare is delivered.

A trusted tool for ER clinicians: Ontario’s Electronic Canadian Triage and Acuity Scale (eCTAS) solution ensures human-centered emergency triage.

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Healthcare blogs

From digital health to the Internet of Health Things, our experts weigh in on the latest health research and trends to help healthcare organisations deliver better patient engagement and more effective, affordable and efficient healthcare.

Overcoming barriers to providing equitable healthcare

Healthcare services need to be accessible and equitable so that people may truly benefit from them. Here’s how.

How healthcare leaders can help the workforce thrive

Workers need care, support and fair wages—and leaders need them. Learn the right actions to ensure the workforce has what it needs to thrive.

Feverish demand for tech-savvy health workforce

We discuss how organisations can rise to the increasing demands on Singapore’s healthcare industry with an aging population. Read more.

Discover the latest news, announcements and research from our health practice.

Ellipsis Health Named Accenture HealthTech Innovation Challenge Champion. SimX named Top Innovator

Accenture names Ellipsis Health Innovation Champion and SimX Top Innovator in this year’s HealthTech Innovation Challenge.

Two-thirds of Americans have had a negative health care experience, according to Accenture research

The U.S. healthcare industry could improve care experiences by engaging patients with empathy & using their position to recommend digital technologies.

Accenture launches vaccine management solution to support COVID-19 immunization programs

Accenture announced a vaccine management solution to help government and healthcare organizations rapidly plan and develop COVID-19 vaccination programs.

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