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Client Services Lead

Job Location: Singapore

Regional Description: Singapore

Job Number: 00492294

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- Job description

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.
 
Job Summary:
 
Act as influencers and experts, building and deepening Accenture Digital Hub business across accounts. Digital Hub is where we help our clients transform their business through a unique combination of our digital capabilities under one roof.  A space for us to collaborate, co-create and co-locate with our clients.
 
Client Services Lead drive incremental sales on existing assigned accounts. Build and deepen relationships at existing accounts to expand work in new or existing areas of the business helping their clients to see the possibility of the future through differentiated offerings and services.
Develop relationships with key buyers and decision- makers at new and/or existing clients; protect and grow the business.
 
Work with existing Accenture account teams to originate, shape and qualify opportunities that are profitable to Accenture and have a compelling value proposition to the client.
 
Key Responsibilities:
  1. Work closely with the Digital Hub’s Director to interact and maintain close relationships with the client account teams to build healthy pipeline for the Digital Hub.
  2. Business Development: work closely with clients and client account leads to develop opportunities and build the pipeline for the Hub and follow up on opportunities.
  3. Build strong, credible relationships with client executives as well as Accenture colleagues to sell Digital Hub’s concepts.
  4. Understand Accenture Digital assets, offerings and methodologies to match to client business needs effectively.
  5. Interaction with MD’s and client account teams to prepare the different client engagement services.
  6. Lead a team to design and deliver workshops for C-Suite clients to help them to tackle their biggest business issues.
  7. Client engagements (e.g. workshops, co-create sessions) facilitation and Q&A.
  8. Status reporting and ensure that the Digital Hub achieves the goals defined.
  9. Share the Hub’s services and offerings to client account teams
Skill/Experience Required:
  1. Master or Bachelor's degree.
  2. 8-10 years plus experience in sales role originating and managing medium to large deals.
  3. Exceptional stakeholder management and influencing skills, and an ability to foster relationships at all levels within the organization
  4. Exceptional communication and presentation skills – the ability to captivate an audience through powerful story-telling
  5. Experience of leading change and transformation programs
  6. Experience of a diverse portfolio of responsibilities, and ability to make connections where appropriate and add value
  7. Ability to lead, inspire and engage teams
 
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.  You’ll also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
 
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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