
Continuity in crisis: How to run effective business services during COVID-19
April 3, 2020
April 3, 2020
The COVID-19 pandemic presents a serious threat to people, businesses and economies across the world. Gartner’s recent Business Continuity Survey shows just 12 percent of organizations are highly prepared for the impact of coronavirus. Smart leaders must focus on how they can best protect their people, serve their customers and stabilize business continuity.
During times of crisis, business operations—the intelligence engine of an organization—are more important than ever. Business continuity and disaster recovery plans are being tested by rapidly evolving challenges, such as travel restrictions, and as large-scale remote working becomes a reality.
Just 12%
of organizations are highly prepared for the impact of coronavirus, according to Gartner’s recent Business Continuity Survey.
32%
of senior executives rarely update their operating model, according to initial data from an ongoing Intelligent Operations survey by Accenture and Oxford Economics.
Organizations must respond rapidly and robustly to maintain business continuity. Accenture recommends the following:
Remember, empathetic leadership and communications are two key areas that aid human resilience in difficult times.
Here are five ways to help your organization achieve intelligent, resilient operations:
As the situation unfolds, we will continuously update our materials, so please check back regularly.