Driving growth through talent and technology
Thriving organizations are driving change at the intersection of technology and talent. The powerful combination of data and AI and human experience unlocks new work structures, roles and environments which enable people and businesses to thrive.
Talent & organization now
#1
Fortune 500 leaders ranked talent shortages as the #1 threat to their business
93%
of executives say it is more important than ever for organizations to innovate with purpose
11%
Top-line productivity premium when unlocking the growth combination of data, tech and people
94%
of workers are ready to learn gen AI skills, but just 5% of organizations are providing training at scale
Reinvent with talent & organization
Develop leaders and culture to deliver your future strategy
Access, create and unlock the potential of talent across the organization
For businesses to grow, people must thrive
Putting people at the center of change
Global capability centers help organizations access talent and innovation to unlock value
Improve operations: 71% of organizations are making moderate to significant investments to develop capability centers in the next 12 months.
80%
Get and retain the talent you need
Accessing the right skilled workers, continuously training them to meet the demands of changing work, and building a culture that retains the skills needed to transform the business is key. And, 56% of highly skilled workers want a multinational company.
Enable innovation
The largest growth area is in research and development (R&D). 75+% of the global capability centers opened since 2021 focus on R&D. Other growing areas include engineering, technology innovation, product design and development, marketing and supply chain.
Increase data-led decisions by creating a modern data approach and using analytics and AI
62% of organizations intend to use their GCCs as data and AI hubs to analyze large volumes of data to streamline decision making.
Strengthen your digital core
Carefully consider which technical capabilities must be developed to support each business objective and the reinvention journey overall. Commit to continuous investment in technology.
Increase cross-functional collaboration
Many companies are trapped in functional silos. Global capability centers often work cross-functionally, integrating data, technology and business processes. Their multi-disciplinary agility unlocks powerful business outcomes.
Reimagine your organization to drive growth
Ensure your business keeps pace today and is ready for tomorrow by designing an aligned, healthy and dynamic organization that creates the environment for talent to thrive.
69%
Become a resilient organization
Build a sustainable and resilient organization by uncovering the data and insights you need to define impactful interventions and create and deliver new growth.
Compete with distinctive capabilities
By identifying and building distinctive capabilities, you can achieve ambitious business results and enable new ways of working.
Speed up decision-making
An operating model that balances agility and scale can speed up decision-making, ensuring a rapid response to changing market conditions.
Unlock new levels of efficiency
When you understand complexity drivers, leverage economies of skill and scale and harness automation and analytics, your organization becomes simple and efficient.
Enable new ways of working
With strong connections, conversations, and leadership behaviors, you can tie the elements of your organization together seamlessly, enabling new ways of working across the organization.
Sustainable business strategy
By driving a sustainable business strategy and incorporating sustainability throughout all aspects of the operating model, you can meet shareholder value and stakeholder demands.
What’s trending in talent & organization
Awards and recognition
IDC MarketScape report: Worldwide People & Organizational Consulting Services 2022-2023 Vendor Assessment
IDC MarketScape report: Worldwide Employee Experience Consulting Services 2022-2023 Vendor Assessment
Our leaders
Karalee Close
Global Lead – Talent & Organization
Yaarit Silverstone
Senior Managing Director – Talent & Organization, Global Strategy Lead & Americas Lead
Tim Good
Senior Managing Director – Talent & Organization, EMEA Lead
Gaston Carrion
Managing Director – Talent & Organization, Asia Pacific Lead