Supply chain and operations
We help organizations reimagine and transform their supply chains for tomorrow—with a positive impact on the business, on society and on the planet.
Supply chains today are under pressure like never before. They need to meet more complex demands from customers and the business. They need to adapt to the global disruption caused by COVID-19. And they need to be responsible and responsive to outmaneuver uncertainly in a world that brings fresh challenges and opportunities every day.
The solution? To create a customer-focused supply chain that operates faster, with more agility. To boost efficiency through zero-based optimization. To fuel future growth through greater resilience, sustainability, transparency and trust. And to enable people to work differently and better through the transformative power of data and digital technologies.
That’s what we call the intelligent supply chain: an engine of growth through new customer experiences, a driver of profitability in challenging economic times, and a responsible source of stakeholder trust in the post-COVID world enabling competitiveness.READ MORE
The Intelligent Supply Chain is an engine of growth through new customer experiences, a driver of profitability in challenging economic times, and a responsible source of stakeholder trust in the new reality world enabling competitiveness.View Transcript
Purpose-led intelligent supply chains help Chief Supply Chain Officers continuously innovate, build competitive advantage, and improve business, customer, and societal outcomes in an ever-changing, ever-challenging world.
Future competitive advantage and growth rests on supply chains that can deliver innovative and hyper-personalized products, services and experiences.
Zero-based spending helps CSCOs manage variability, enhance performance, unlock value and fund future-facing investments that transform the business.
Human+machine supply chains are designed for speed, agility, flexibility, end-to-end visibility, customer-centricity, and ecosystem collaboration.
Responsible, sustainable and transparent supply chains increase brand value and build crucial trust with customers, partners and societies.
Secure, resilient and responsive supply chains help a business anticipate disruptions, respond quickly, and identify ways to reshape for the future.
We bring together applied intelligence and advanced digital expertise in a way that puts people first. Combined with our global innovation capabilities and key partnerships, we help make supply chains work better, faster, and with more resilience.
Develop a segmentation strategy and platform-oriented operating model complemented with a "living" tech architecture and ecosystem partnerships. Read more.
Use zero-based supply chain to target value, manage design costs more effectively, and transform supply chain analytics.
Increase trust with customers and suppliers through transparency and responsibility, target net zero emissions, and embrace the circular supply chain.
Use prime value chain analytics to increase transparency, bridge silos, turn complexity to your advantage and reshape operations around customer value.
Reinvent and create agile supply chains that power enterprise value across a range of industries and markets.
What does modern supply chain management look like?
Supply chain management has always been focused on finetuning for speed and efficiency. But today’s requirements are different, broader, and more complex. Supply chains must be able to respond to the needs and values of individual customers, adaptive enough to serve segments of one, not markets of millions. They need to support greater customization and personalization. They need to be faster, but also more agile and more resilient too. And they need to be transparent, responsible and purpose-led, doing what’s right for society and for the planet as well as for the business.
What are the priorities for Chief Supply Chain Officers?
To optimize their supply chains amid constant change, today’s CSCOs have a host of new imperatives. They must look to reorient their supply chains around innovative personalized products, services and experiences. They must combine greater efficiency with greater speed and agility, combining the best talent with the new possibilities opened up by intelligent automation. They must look to anticipate risk, increase flexibility, improve security, and build resilience. And they must manage the entire value chain in a more sustainable, responsible and transparent way.
Why are customer needs now central to supply chains?
Today’s consumers have different—and greater—needs and expectations. Now, it’s not just about the product, it’s also about the holistic package of services and experiences companies build around that product—or provide as entirely standalone offerings. These value-driven customer offerings are the basis of future competitive advantage—and supply chains play a crucial role in delivering them.
How do I get started with a supply chain transformation?
Accenture can help your organization reorient around customer value while complementing the best of its human talent with advanced digital technologies and smart automation. We do this through a series of transformative offerings, covering customer-centered supply chain segmentation, sourcing and procurement transformation, zero-based supply chain efficiency, operational agility, resilience stress testing, and sustainable and responsible supply chain strategies.