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Qorus-Accenture Innovation in Insurance Trends 2022

September 20, 2022 10-MINUTE READ


award entries


institutions – including 114 insurtechs – from 44 countries submitted their top innovations


increase in Health and Wellbeing convergence submissions

2022 Insurance Innovation Trends

Trend 1: Authentic omnichannel

Engaging customer experience, anywhere and everywhere

Trend 2: Embedded ecosystems

Complementary ecosystems for deeper value

Trend 3: Health and wellbeing convergence

Making customers’ lives better, proactively reducing risk

Trend 4: Sustainable insurance

Positively contributing to communities and the planet

Trend 5: AI & Tech differentiation

Intelligent technology that sets insurers apart

Trend 6: Workforce rearchitected

The people powering the reimagined insurance landscape

"The insurer of the future can have a positive impact on society — influencing behaviors and contributing to safer, greener and more inclusive industry practices, as evidenced by the growing focus on sustainability among the submissions."



Silvia Milian

Managing Director – Insurance Lead, Strategy & Consulting


Juan F. Demarchi

Manager – Insurance Research

André Schlieker

Research Senior Manager – Global, Accenture Research Insurance

Meet the team

Kenneth Saldanha

Senior Managing Director – Global Insurance Lead

Jim Bramblet

Senior Managing Director – Insurance Lead, North America

Daniele Presutti

Senior Managing Director – Insurance Lead, Europe

Naoyuki Shibata

Senior Managing Director – Insurance Lead, Growth Markets