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RESEARCH REPORT

In brief

Building trust to enhance employee potential

Leaving your people Net Better Off

57%

Of public service workers strongly believes their employer is responsible for helping them become Net Better Off.

28%

In contrast, only 28% of public sector leadership feels the same way.

Zoning in on “purpose” in public service

1. Enable continuous learning

Public service employees who experience this practice are more likely to recommend their employer (93%) compared to those who don’t (28%).

2. Listen to what your people need at the frontlines

Public service employees who experience this practice can adapt more effectively to change (97%) compared to those who do not (31%).

3. Use technology for flexible work arrangements

Public sector employees who experience this practice are more likely to feel fulfilled in their work (76%) compared to those who don’t (19%).

4. Champion workforce wellbeing and equality

Public service employees who experience this practice put significantly more effort into their work (89%) compared to those who don’t (37%).

5. Set and share people metrics

Public service employees who experience this practice have more positive experiences at their employer (55%) compared to those who don’t (16%).

Unlocking your people’s full potential

Meet the team

Ryan R. Gaetz

Managing Director – Consulting, Accenture Workday Education & Government Lead

Mary Kate Morley Ryan

Managing Director – Talent & Organization

Rainer Binder

Global Social Services Lead

Ryan Oakes

Global H&PS Industry Practice Chair
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