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Public Service

Talent & Workforce Transformation

Build the public service and community workforces of the future

Why talent & workforce transformation matters


of C-suite leaders in public service say skills shortage is one of the top 3 challenges that would hold back their organizations’ ability to respond to change.


Public service employees tend to be less confident in their technology skills than peers in other industries. Yet 74% of them are positive about the impact of new technologies and are eager to learn.


of public service employees want to acquire generative AI skills. But at the moment, only 7% of public service organizations are reskilling their people at scale.


of CxOs in public service do not have the skills and capabilities to successfully reinvent.

What you can do

Use data and insights to understand the skills you have and need, and identify new, diverse pipelines of talent. Broaden talent pools beyond traditional candidates. Match people’s skills and aspirations to the needs of your organization.

Rewire your organization to connect new dimensions of data, technology and ways of working. Build an agile and engaging organization where employee experience takes center stage and talent can flourish.

Break down siloes and build networks that enable new operational models that let teams share skills more effectively between areas.

Our leaders

Rainer Binder

Managing Director – Health & Public Service, Social Services and Workforce & Talent Transformation

Natalie Sisto

Managing Director – Health & Public Service, Workforce & Talent Transformation