The supply chain is the new battleground for winning customers. Total Logistics, now part of Accenture, is helping retail and consumer goods companies to transform their supply chains to help them to compete in today’s digital world.
Today‘s consumer expects to be able to shop using a multitude of channels, and get fast, cheap and convenient delivery, either to their home, a store or pick-up point. This means that retailers and consumer goods companies are having to completely rethink their supply chains, which have not been designed to handle these challenges. With constant market pressure being put on speed, cost and reliability of delivery, transforming the supply chain to drive profitable sales has become a burning platform, critical to future success.