The Body Shop tapped into Accenture’s extensive experience on large-scale projects to transform the business in 18 months.
Starting with a strategic roadmap, Accenture and The Body Shop created an order management portal for franchisees, and a new cloud-based SAP S/4HANA® enterprise resource planning system as the digital core, to help transform financial, supply chain and e-commerce processes.
Next, the team migrated 6TB of data to Microsoft Azure cloud, leveraging Accenture’s myConcerto platform to assess data conversion needs, develop testing and measure cutover quality.
Despite remote operations, the team pulled off the big bang data migration without disruption. To prepare, 100+ people worked together for a year. The switchover of 50 applications and 200 integration points occurred in all markets over a single weekend. The smooth go-live was a testimony to 18 months of testing. Clear communications were key, and the workforce was trained on the new systems to minimize disruption.