Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Python (Programming Language)
Good to have skills : Databricks Unified Data Analytics Platform
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and deliver timely solutions, contributing to the overall efficiency and reliability of business processes.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and solutions to enhance knowledge sharing within the team.
- Assist in the continuous improvement of support processes and tools to increase efficiency.
- Provide guidance and support to junior team members to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Python (Programming Language).
- Good To Have Skills: Experience with Databricks Unified Data Analytics Platform.
- Strong problem-solving abilities with a focus on identifying root causes and implementing effective solutions.
- Familiarity with debugging techniques and performance tuning in software applications.
- Ability to work with logs, monitoring tools, and diagnostic utilities to analyze system behavior.
- Experience in collaborating with development and operations teams to resolve incidents and improve system reliability.
Additional Information:
- The candidate should have minimum 3 years of experience in Python (Programming Language).
- This position is based at our Pune office.
- A 15 years full time education is required.
Kolkata
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