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Application Support Engineer

Custom Software Engineering Senior Analyst | Full time | Experience: 2-5 years
Job No. ATCI-5087549-S1884171 | Bengaluru | Required Skill: Spring Boot
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Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Spring Boot
Good to have skills : Java Full Stack Development
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system issues and implement effective resolutions.
- Document findings and solutions to support knowledge sharing and continuous improvement.
- Assist in the development and enhancement of support processes to improve efficiency.
- Provide guidance and support to junior team members to foster their professional growth.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Spring Boot.
- Good To Have Skills: Experience with Java Full Stack Development.
- Strong understanding of application lifecycle management and troubleshooting techniques.
- Ability to analyze logs and system metrics to diagnose issues effectively.
- Familiarity with software debugging tools and performance monitoring solutions.
- Experience working in agile environments and collaborating with development teams.

Additional Information:
- The candidate should have minimum 3 years of experience in Spring Boot.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

Bengaluru

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