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Digital Marketing Operations (Japanese Speaking)

Digital Content Management Senior Analyst | Early Career | Full time
Job No. 14416007 | Kuala Lumpur
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Project Overview & Culture

This is a stable, long-term project focused on the operation of a major Japanese mobile application. We take pride in our efficient, remote-first environment and value the following team culture:

  • Flat & Transparent Communication Our primary communication is via chat (Slack/Teams). We emphasize transparency and highly value proactive questioning and early reporting (escalation) of issues.
  • Small but Solid Organization We are a compact team of 3–4 specialists. This allows you to focus on your expertise without internal politics. Every individual’s contribution directly impacts the project's success.
  • Work-Life Harmony We offer 100% remote work with minimal overtime (approx. 5–10 hours/month during peak periods). This is a workplace where you can build a stable career while prioritizing personal and family time.

Key Responsibilities

  • App Content Management: Update and manage app content using CMS and perform quality checks.
  • Task & Schedule Management: Execute daily tasks meticulously to ensure all campaign deadlines are met on schedule.
  • Communication: Provide regular progress updates and communicate effectively with the Japan-based team via chat tools.
  • Escalation: Promptly flag any irregularities, potential delays, or questions to ensure smooth operations.
  • Team Support: Support fellow team members during peak periods to ensure overall project success.

    Qualifications

    [Required]

    • Japanese Language Proficiency: JLPT N2 level or equivalent.
      • Ability to handle daily conversations and professional communication via chat (reading/writing).
      • Focus is on accurate understanding of instructions and reporting status rather than mastery of complex honorifics (Keigo).
    • IT/OA Skills: Proficiency in basic PC operations (Excel, Google Sheets).
    • Work Ethic: Ability to follow established operational flows and complete tasks steadily and accurately.

    [Preferred]

    • Experience living or studying in Japan.
    • Basic understanding of Web/IT terminology (e.g., HTML/CSS concepts).

    #LI-GM

    Kuala Lumpur

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