When the world moves, move ahead

When the only constant is change, adopting an agile mindset and culture of innovation creates new opportunities to transform the public sector. We help you bring public sector services to life, affordably and efficiently, by harnessing disruptive potential and digital technologies. So you can put the citizens, communities, workers and businesses you serve at the heart of progress.

Innovating where industry and technology intersect, we bring a wealth of expertise to resolve the biggest challenges facing public sector organizations today. We combine fresh thinking, insights, and experience with the capabilities to help you modernize and achieve more from your resources.

Whatever your future vision, we enable you to turn new ideas into reality, deliver better experiences and improve outcomes for all those you serve. So, when the world moves, you’re moving ahead.

Transforming public service

By leveraging our deep industry expertise and applying it to the specific challenges that public organizations face, we can deliver proven solutions end to end. We're infusing government with the fresh thinking it needs to give citizens what they want.

Modernizing the core

Evolving core operations, processes and systems whilst embedding innovation, leaders can deliver the services that citizens demand.

Innovative technologies

Driving technology use to tackle opportunities and challenges, prepare for change and create value.

Customer experience

Benefit from sustainable growth and customer loyalty as your organization moves from one growth opportunity to the next.

Public sector consulting

We bring the insight, experience and delivery capabilities needed to help leaders bring Living Governments to life.

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Case studies

The State of Ohio is harnessing Big Data to better understand and address factors affecting infant mortality.

Understanding the big picture with the help of data analytics

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What we think

As public service agencies face challenges attracting talent, there's a pool of potential workers being overlooked, called "Hidden Workers".

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Voices of Accenture Public Service

Meet our subject-matter experts and get their latest takes on the most pressing issues facing public servants.

Innovative technologies. Pivot to the future.

From AI to blockchain and advanced data analytics to biometrics, rapid advances in digital technologies are empowering entirely new outcomes for human services agencies.

Trapped value – what it is and how to unlock it

The failure to convert the possibilities created by new technologies into activities in the real world results in ‘trapped value.’

Nearly one-third of citizens unaware of digital government services, Accenture survey finds

July 9, 2019 / The goal of the survey — which queried more than 5,000 citizens in four countries — was to determine levels of citizen engagement with digital government services.

Citizen comfort with AI growing, Accenture study shows

October 31, 2018 / Most citizens are equally or more comfortable using artificial intelligence (AI) for public and private services today compared with 12 months ago.

Accenture wins GLOMO award for virtual reality mobile application

February 26, 2019 / The Accenture Virtual Experience Solutions (AVEnueS) has won “Best Mobile VR or AR” at the GSMA GLOMO Awards 2019.

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We provide insights for #publicservice orgs to transform & deliver outcomes that matter.

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Experience that counts, innovation that works and outcomes that matter.

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Consulting careers

Partner with clients to implement strategies that improve essential services. Enable public service organizations to solve for today while anticipating tomorrow by helping them embrace emerging technologies and prepare for workforces of the future.