Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Sales and Distribution (SD)
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education CL7 is required
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to maintain system stability and support business processes effectively, contributing to the overall success of the organization through diligent problem-solving and system monitoring.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Coordinate with stakeholders to ensure timely resolution of system issues and minimize business disruption.
- Mentor junior team members by sharing knowledge and best practices to enhance team capabilities.
- Continuously monitor system performance and recommend improvements to optimize business processes.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).
- Strong knowledge of order to cash processes and integration points within SAP modules.
- Experience in troubleshooting and resolving complex issues in SAP Sales and Distribution environments.
- Ability to analyze system logs and trace errors to identify root causes effectively.
- Familiarity with SAP configuration and customization related to sales and distribution functions.
- Excellent communication skills to collaborate with cross-functional teams and stakeholders.
Additional Information:
- The candidate should have minimum 12 years of experience in SAP Sales and Distribution (SD).
- This position is based at our Chennai office.
- A 15 years full time education CL7 is required.
Chennai
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