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RRN00016267 - Service Desk Supervisor Copy 02

Software/Application/Cloud Tech Support Team Lead/Consultant | Full time | Experience: 5-10 years
Stellenreferenz: 14361924 | Bengaluru
JETZT BEWERBEN
THE WORK: Step forward and make a meaningful impact. You will collaborate and manage the team to perform effectively, engage with multiple teams, and contribute to key decisions. You will provide solutions to problems for your immediate team and across multiple teams, all while reflecting a strong foundation in Service Desk Management. Join us in this exciting opportunity to grow and make a difference. Ensure production systems are available and operating according to defined Service Level Agreements. Drive incident and outage resolution and maintain clear communication throughout the process. Facilitate the restoration of service to the production environment promptly and efficiently. Establish and maintain disaster recovery procedures to safeguard critical operations. Maintain data retention practices in alignment with organizational policies. HERE'S WHAT YOU WILL NEED: Intermediate proficiency in Service Desk Management. A minimum of 2 years of experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Intermediate problem solving skills. Beginner communication skills. Intermediate collaboration skills. Beginner analytical thinking skills. Intermediate customer service skills.

Bengaluru

Statement zur Chancengleichheit

 

Wir suchen Menschen mit eigenem Lebensentwurf und ungewöhnlichem Lebenslauf. Individuell statt uniform. Vielfalt statt Norm. Diversität ist unsere Stärke und eine wesentliche Komponente der Unternehmenskultur von Accenture. Wir fördern ein integratives und offenes Arbeitsumfeld, in dem sich jeder so zeigen kann, wie er ist. Bei Accenture sind alle Bewerber:innen willkommen: unabhängig von Herkunft, Nationalität, Glaube, Behinderung, Alter, Familienstand, Partnerschaftsstatus, sexueller Orientierung, Geschlecht und anderen gesetzlich geschützten Gründen.

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Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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