Skip to main content Skip to footer

Intelligent network outsourcing operations

Our telecom operations services

Network engineering and optimization

Improve time-to-time market, CAPEX and OPEX efficiency with industrialized network design, deployment and migration.

Service fulfillment

Accelerate the "order-to-activate" business process—improving the customer experience and lowering cost-to-serve by applying continuous innovation.

Service assurance

Ensure services are "always on"—leverage analytics, minimize service failure, reduce time to repair and increase quality of customer experience.

Benefits of intelligent network outsourcing

18 to 2

Shortened customer migration time from 18 to 2 minutes due to automation.


Reduced Field Service Support Operations costs by 30% through consolidation and automation.


Improved customer experience and net promoter score from -30 to +35 within 12 months.


Value creation of $177 million+ in last fiscal year with the help of analytics.

What we think

Reinventing enterprise operations

Explore how optimizing operations can help organizations access a new performance frontier.

Fast-track to future-ready network operations

Accenture surveyed client service providers to understand how they view their journey to operations maturity.

The value multiplier

Discover how organizations can double their chances of future-ready operations in the next 3 years.

Connect with us

Read our blog

How organizations are reinventing their business with Intelligent Operations.

Explore Careers

We're looking for innovators to deliver continuous, rapid-fire innovation and new business capabilities at Accenture Operations.


Virtual tour

Take a 360º virtual tour through our Intelligent Operations Centers.


Intelligent Sourcing and Procurement solutions address today’s objectives and enable flexibility.


A unique Human-Machine Operating Engine that transforms business operations and delivers results.